Medical device company Fukuda Denshi has launched a new website to enhance its customer contact and information.
The website, www.fukuda.co.uk, details the company's product range and contains news on its key contracts, product launches, training courses and exhibition activity.
To develop Fukuda Denshi's customer service support, the new website features an advanced online customer interface. Visitors can quickly locate the customer log-in area and register with their own password.
Aimed primarily at clinicians, nurses, engineers and procurement teams, the customer interface offers access to an exclusive file library with:
• details of product datasheets, service manuals, user instructions and software
• an itinerary of product-orientated training programmes at Fukuda Denshi's Sheffield centre, bookable online for users or engineers
• a repair and maintenance form to be filled out online (assigned a job number so that progress can be tracked)
• an e-mail facility to provide shipping dates (where appropriate)
• a range of downloadable information suitable for individual customers.
Fukuda Denshi is a global provider of technologies for cardiology instrumentation, patient monitoring and ultrasound.
www.fukuda.co.uk